Many articles have been written on
the Google Knowledge Graph and its impact on SEO, but have you given thought to
how the Knowledge Graph potentially impacts your content strategy — or even
your entire revenue model?
For many publishers, it’s time to
take stock of how to work with the Knowledge Graph and how content strategy and
revenue models may need to adjust with this shift in organic search.
The Knowledge
Graph was designed to provide information about people, places
and things (i.e., entities). Google gathers information to supply answers
via the Knowledge Graph from a variety of sources, including Freebase, Wikipedia
and select websites Google has indexed. When Google pulls Knowledge Graph
information from websites, it does so without permission from website owners.
While the Knowledge Graph is
potentially helpful for searchers, helping them find information faster, the
addition of this information to the search results may likely mean a reduction
in clicks to the websites in the SERPs. Take this search for [bengal tigers],
for example. If a searcher can glean the information needed from the knowledge
graph, why click on the Wikipedia entry?
Not all topics have a Knowledge
Graph result today, but Google continues to expand Knowledge Graph categories
regularly.
Just last week, concert dates were added to the Knowledge Graph.
If you haven’t yet examined how the Knowledge Graph may affect your website
strategy, make a plan now so that you’re well prepared in the event that your
website’s information begins to be covered in the Knowledge Graph.
Content
Strategy
In my estimation, the websites that
may have the most to lose with Knowledge Graph results are traditional publishers.
In the example above of the search for [bengal tigers], notice that National
Geographic ranks second in the SERPs, just under Wikipedia.
National Geographic has a wealth of
information about Bengal tigers, but if the knowledge graph provides just enough
information for the searcher, will he or she click on the National Geographic
result?
The Knowledge Graph issue extends
beyond traditional publishers, though. If your content strategy has been
centered around answering questions, you likely need to rethink that strategy
quickly.
Searches for specific data or
information will likely be affected in the future, if they have not been
already. What types of information are likely to be included in the Knowledge
Graph? Looking at many existing examples and knowing Google’s goal of providing
quick access to information via the Knowledge Graph, expect information that
can quickly answer questions to begin appearing in the knowledge graph results.
For example, while not a part of
Knowledge Graph results today, current interest rates are an ideal candidate.
What’s to stop Google from replicating the information found on MarketWatch
directly in the knowledge graph?
Questions
For Certain Business Models
Consider the following search for
[United Way]:
Click to enlarge.
In this brand search, a Knowledge
Graph entry appears, but it likely isn’t ideal for the United Way.
While the Knowledge Graph entry
shares quick information about the United Way, this information is from
Wikipedia — not necessarily written by the United Way itself — and the link to
more information does not link to the organization’s website.
Why is that a problem? Take a look
at the United Way’s homepage:
Note all of the calls-to-action on
this page. It’s very clear when you visit the United Way that they have three
main calls-to-action (or goals) for this website: give, advocate and/or
volunteer.
But these calls to action aren’t
communicated via the Knowledge Graph result. So if a searcher never makes it to
the United Way homepage, doesn’t this essentially reduce the United Way’s
opportunity to convert those visitors into donors, advocates or volunteers?
In the case of other businesses,
like medical publisher WebMD, there are also potential direct impacts on
revenue. For example, here is a search for [diabetes symptoms], a common type
of search that will generate a WebMD result. Notice how this medical search has
not one, but three Knowledge Graph boxes, taking up most of the search
results page:
Click to enlarge.
WebMD’s revenue model is partly
based on advertising revenue. However, if the Knowledge Graph reduced clicks to
the site, this in turn reduces the impressions for advertising and potentially
reduces clicks as well, likely reducing advertising revenue.
On-site advertising is arguably the
most popular revenue model used by publishers today. But if publishers risk
losing traffic to the Knowledge Graph, is their revenue also at risk? It may be
time for publishers, especially those sharing more-broadly-searched facts, to
rethink the revenue model and diversify where possible beyond on-site
advertising.
Fighting
Back & Enticing Clicks
How can a website potentially
address this issue and fight back?
Fighting back may not be an option.
There is currently no “opt out” option for Knowledge Graph. But I would argue
that if the knowledge graph result will be showing anyway, wouldn't you want your
brand and your link in it instead of Wikipedia or a competitor as the
source?
At least if your website is present
in the Knowledge Graph, your site may receive clicks via the link to more
information in the Knowledge Graph result.
Another approach to consider is to
fight fire with fire: beat the Knowledge Graph altogether. How? Currently, one
type of content that is not appearing in Knowledge Graph yet is video. However,
video content, when well-optimized, often realizes more clicks than text
entries. A 2011 study by AimClear
demonstrated that video can receive as much as 41 percent more clicks in
organic search over text results.
However, I offer a word of caution
here. Just because video content is not appearing in the Knowledge Graph today
doesn’t mean that it won’t someday be included. Simply changing your content
delivery type may not be a long term solution, especially if your entire revenue
model depends on it.
The time to address the issue is
now, before Knowledge Graph takes a toll on your clicks and ultimately your
revenue.
Opinions expressed in the article
are those of the guest author and not necessarily Search Engine Land.



